Patient no-shows and cancellations can become a big issue for private practice or outpatient rehabilitation facilities.� If there is an appointment slot that doesn't yield a patient visit, revenue is lost. �Are you measuring your patient appointment attendance rates?

Although there are factors like case mix, payer mix and others that can affect it, an average cancellation and no-show rate for outpatient adults is around 15% daily. �If a facility is proactively managing their schedule, focusing on increased patient attendance rates, it may bring that average down to about 8%. �By cutting that absence rate nearly in�half, revenue may be re-gained.